These terms and conditions govern your use of the online ordering services provided by El Cortez, herein referred to as “the Restaurant”. By placing an order through our website, you agree to be bound by these terms and conditions.

1. Order Placement

• 1.1. By placing an order through our online platform, you confirm that you are at least 18 years old and legally capable of entering binding contracts.
• 1.2. All orders are subject to availability and acceptance by the Restaurant.
• 1.3. The Restaurant reserves the right to refuse or cancel any order at its sole discretion, without liability.

2. Menu Items

• 2.1. The Restaurant endeavors to provide accurate descriptions and images of menu items on its online platform. However, variations may occur due to factors such as seasonal availability and ingredient substitutions.
• 2.2. All prices are inclusive of applicable taxes unless otherwise stated.

3. Payment

• 3.1. Payment for orders placed through our online platform must be made using the specified payment methods.
• 3.2. Payment processing services are provided by third-party payment processors. The Restaurant shall not be liable for any errors, delays, or failures in payment processing.

4. Delivery and Pick-up

• 4.1. Delivery and pick-up options may be available, subject to the Restaurant’s discretion and geographical limitations.
• 4.2. Delivery times are estimates and may vary due to factors beyond our control, including but not limited to traffic conditions and weather.
• 4.3. The Restaurant reserves the right to refuse delivery to certain areas or locations deemed unsafe or inaccessible.

5. Cancellations

5.1. Cancellations are subject to the Restaurant’s cancellation policy, which may vary depending on the circumstances of the order.

6. Amendments

6.1. The Restaurant reserves the right to amend these terms and conditions at any time without prior notice. Amendments will be effective immediately upon posting on our website.

7. Limitation of Liability

7.1. To the fullest extent permitted by law, the Restaurant shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our online ordering services.

8.1. These terms and conditions shall be governed by and construed in accordance with the laws of Cook County. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Cook County.

By using our online ordering services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. It you do not agree with any part or these terms and conditions, please do not place an order through our online platform.